H.C.R. 2018

How to visit (FAQ for visitors)

Q1 I want to visit the exhibition. How can I register?

a. Online pre-registration <<RECOMMENDED>>

You can pre-register online until the last day of the exhibition. You need one e-mail address per registration. After completing registration, you will receive a confirmation mail with My-Page log-in URL and password to print “Pre-registration Form”. Please print the form and submit it at an “Overseas Visitor Registration” counter on-site(*).

(*)Visitor Registration counters are located at North Gate(North Concourse, 2F), West Gate(Galleria, 1F),
and East Gate(Galleria, 1F).

b. Group registration

If you are a group of 10 people or more, you may register as a whole group on-site. Please download “Overseas Group” Registration Form and submit filled-in form at “Overseas Visitor Registration” counter on-site(*). Group registration is available on-site only.

c. On-site registration

You may register on-site by filling in a registration form.
Due to expected congestion during the exhibition, online pre-registration is highly recommended. (See a.)

Q2 How much is the admission fee for the exhibition?

Admission for the exhibition is FREE for both pre-registration and on-site registration.

Q3 I need to get VISA. Could you issue an invitation letter?

Please note that Organizer does not provide any support to get VISA. Please arrange it on your own. For details of Japanese Visa, please refer to the website of MIFA below and contact a local diplomatic mission directly.

Q4 Can I visit the exhibition with children or caregivers?

Yes, anybody can visit the exhibition after registration. With online pre-registration, you and your companies may register at once.

Q5 There are 10 people in my group. How can we visit the exhibition?

If you are a group of 10 people or more, you may register as a whole group on-site. Please download “Overseas Group” Registration Form and submit filled-in form at “Overseas Visitor Registration” counter on-site(*). Group registration is available on-site only.

Q6 Can I visit the exhibition without pre-registration?

Yes. You may register yourself on-site by filling a registration form. Due to expected congestion during the exhibition, online pre-registration is highly recommended.

Q7 Which time zone is most crowded to register and enter the exhibition?

It's usually crowded in the early morning and after lunch break. You're recommended to pre-register before visiting the exhibition and avoid these crowded time zones.

Q8 Is the admission sticker valid during the exhibition period?

Yes. After receiving an admission sticker at visitor registration counter on-site, you are free to leave and re-enter the venue during the 3-day exhibition period. If the sticker isn't sticky any longer, you can exchange it for a new one at Visitor registration (*) or at Information counter.

Q9 Can I take pictures at the venue?

Photographing and filming (including by using mobile phone and smartphone) are strictly prohibited except registered press personnel.

Q10 Is there free Wi-Fi at the venue?

Yes. Free Wi-Fi is available in Tokyo Big Sight. For details, please see Tokyo Big Sight Official website.

Q11 How do I get to the venue?

For more information about service facilities in Tokyo Big Sight.

For any inquiries, please contact
H.C.R. Organizer's Office
c/o Health and Welfare Information Association
Shin-Kasumigaseki Bldg., 5F, 3-3-2, Kasumigaseki, Chiyoda-Ku, Tokyo, 100-8980 Japan
E-mail: info@hcrjapan.org

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